Frequently Asked Questions
Q. What are the technical requirements to access the simulated work experiences?
A. Participants will need access to a reliable internet connected device like a PC or a laptop.
Q. How do we acquire the Business Analyst Work Experience product for our students?
A. You can place an order directly on site, by adding our product to cart and checking out. Visit the Business Analyst Experience page and click the add to cart button. From there, proceed to checkout and pay.
Q. When will our participants gain access to the Business Analyst Work Experiences once we’ve made payment?
A. Our onboarding team will reach out to you in 24 hours to obtain the email addresses of all your participants for whom you’ve acquired the Business Analyst Work Experiences and activate their accounts. You could also send us the email addresses at support@savioglobal.com. You and your participants will receive an email confirming the activation of the accounts and further steps.
Q. How long will participants be engaged in a simulated work experience?
A. An experience usually requires and ideally be completed in 4 weeks.
Q. What payment options do you offer?
A. You can make payments using your credit or debit cards, and several other options offered by our payment partner RazorPay.
Q. Do you offer bulk purchase discounts?
A. Yes we do! We offer you bulk discounts across our products as follows.
A 5% discount when you purchase 21 – 40 seats.
A 10% discount when you purchase 41+ seats.
Q. What is the minimum number of seats that we could purchase?
A. You could begin with a single seat. We’d suggest that you avail the bulk discounts if you have 21 or more participants.
Q. How do I view the progress of my participants?
A. We generate weekly reports of participant progress reports which is emailed to the institute point of contact.
Q. Can I share my purchase(s) with others after I have used it?
A. No. purchase(s) for your own use or for your students cannot be shared after it has been used. Seats once utilized will lapse, and their accounts will be closed.
Q. Do you offer refunds?
A. Yes, we do offer refunds in case of a misplaced order. For example, if you meant to order 35 seats, but ordered 36, you could request a refund for that one extra seat. Please send refund requests to support@savioglobal.com.