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How to draw business process models? BPMN examples in 3 easy steps

One of the tasks of a business analyst (BA) is to map out the current state and future states of the organization or processes. To clearly illustrate these states, BAs frequently use business process models. These process models utilize specific shapes that convey meaning in terms of processes and tasks.

What is BPMN (business process modelling notations) for business analysts?

Business process modelling notations (BPMN) are a suit of symbols and shapes used to represent business processes. Visually representing a business process offers business analysts the ability to communicate clearly with business as well as technical stakeholders.

Following a uniform Business Process Model and Notation (BPMN) provides organizations with the capability of understanding their business procedures graphically and will give them the ability to communicate these procedures in a standardized way; a way that all stakeholders can understand.

In this article, we’ll learn to draw business process models using a process mapping / modelling tool. Note that there are several visual modelling tools available and most are well suited for the job including MS Visio.

Business Process Modelling Notation – BPMN Examples

Business analyst make frequent use of BPMN diagrams to ensure that the diverse teams they work with are on the same page. These diagrams are usually incorporated into the business requirements document (BRD), functional requirements document, and / or specifications.

Let’s work to develop a business process model for the following example scenario:

Once the boarding pass has been received, passengers proceed to the security check. Here they need to pass the personal security screening and the luggage screening. Afterwards, they can proceed to the departure level.

Time Needed : 1 hours

I'll advise you to first have an understanding of business needs and the proposed solution. A business process model is usually made for solutions that are envisioned for implementation. Once you have that ready and clearly defined in a business requirements document (BRD), you may then proceed to follow the steps enlisted below. Lets take an example and develop the process model:

  1. Explore available BPMN shapes that are frequently used

    BPMN diagrams frequently make use of shapes to represent events, activities and gates. You can get started quickly by mastering these symbols and shapes that are frequently used.

  2. Order the activities and events

    In the context of the example provided above, the following will be the order of activities: boarding pass received > proceed to the security check > pass the personal security screening and the luggage screening > proceed to the departure level > departure level reached.

  3. Use and connect the appropriate BPMN symbols

    Use gates, in this context, parallel gates to demonstrate the two activities that will be conducted in parallel. Converge the two paths with the same gate.

Tools
  • Any BPMN tool.
Materials
  • Analytical thinking, BPMN shapes.

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How to start a career as a business analyst?

Most students and academicians aren’t familiar with the role of the business analyst. This leads to a mismatch of expectations between industry needs and academic deliverables. While many may have heard of it, few understand the role. In this post, I’ll offer you step by step instructions on what you will need to begin your career as a business analyst.

Time Needed : 30 days

A business analyst is a problem solver, and helps find ways to quickly deliver solutions and products to market, leads change, and makes organizations effective. Business analysts focus on achieving business needs and requirements by bridging the gap between an organization’s current position and the one it desires to reach.

  1. Know the responsibilities of a business analyst:

    The Project Management Institute observes that the career duties of a business analyst include gathering information about problems to be solved or procedures to be improved, interviewing personnel and conducting onsite observations to determine the methods, equipment, and personnel that will be needed, finding root causes for problems and proposing solutions that many include new systems, procedures, or personnel changes, and presenting findings to decision makers.

  2. Understand the documents created by a business analyst:

    The career of a business analyst involves developing several documents critical the the business objective including but not limited to Business Requirement Document (learn more), User stories, Use cases, Functional requirement specification (FRS) / Functional Requirement Document (FRD) (learn more), Requirement traceability matrix (RTM), and Test cases.

  3. Gain experience performing business analysis:

    The best way to gain experience as a business analyst is to enroll in a work based learning program like the one we have. Our Business Analyst Work Experience program helps recent graduates and experienced professionals gain the needed experience to crack tough business analyst interviews and secure the jobs they desire. Alternatively, an internship in business analysis could help but usually does not expose interns to real world work, thereby limiting learning outcomes.

  4. Get your business analysis skills certified:

    Showcase your skills in business analysis by being certified in the Business Analyst Work Experience program. Additionally, demonstrate your BA competence with functioning deliverables, documents, and results to delight your recruiting managers. View an example of a work experience participant here.

Tools
  • Business Analyst Work Experience Program: https://savioglobal.com/product/business-analyst-work-experience/
Materials
  • Persistence.
  • Desire to learn new tools.
  • Desire to communicate confidently.

Discover our Work Experience Programs that can take you places!

Frequently asked questions about business analyst skills

  1. What skills are needed for business analyst?

    – Requirements elicitation skills
    – Meeting facilitation skills.
    – Oral and written communication skills.
    – Analytical thinking and problem solving.
    – Business process modelling skills (BPMN).
    – Interpersonal and people skills.
    – Consultation skills.
    – Being detail-oriented and capable of delivering a high level of accuracy.
    – Knowledge of the domain of the organization. For example: finance, healthcare, banking, advertising, etc.
    – Stakeholder analysis.

  2. What technical skills should a business analyst have?

    – SQL
    – Tableau / PowerBI
    – Advanced MS Excel
    – Business process modelling (BPMN)
    – SQL (preferably)
    – Clear understanding of cloud computing
    – Ability to document business and functional requirements clearly.